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Manager (End User Computing Management)

Apply now Job no: 492597
Work type: Permanent
Categories: Infocomm Tech

Job Duties:

You will lead a team of staff to provide end-user computing support to our staff, including desktops, laptops, mobile devices and associated software. Your responsibilities include: -

• Conducting overall IT planning to drive IT strategies
• Collaborating with the application and security teams to enhance solutions
• Develop and implement cost-effective technology solutions
• Manage outsourced operations and vendors to ensure successful delivery
• Manage resources to ensure business needs and service level agreements are achieved
• Establish high availability of IT systems while facilitating recovery process and incident reports for potential system outages
• Review and propose automation or processes to improve productivity and work efficiencies
• Plan installation of hardware equipment, software and maintenance agreements
• Monitor and explore new technologies around end user device automation, client patching, configuration management and compliance
• Evaluate and propose new technology and software / solutions to improve the work efficiency


Requirements:
• Possess a Bachelor’s degree in Computer Science/Computing/Information Technology or other relevant disciplines with at least 7 years’ of working experience in an End User Computing environment
• At least 3 years’ managerial experience in leading a team of engineers to work across the platform and business strategies
• Hands-on experience with Windows Operating System
• Strong leadership and communication abilities

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