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In our continuing journey to build great teams, we are looking for passionate individuals driven by a strong sense of purpose. It is only with the determination and commitment of our People that we can serve our customers, lead our industry and contribute to our nation to create new possibilities.

Working Alongside, we can deliver extraordinary results together! Join #TeamPSA today!

Deputy Manager / Manager (Security & Emergency Response)

Apply now Job no: 493147
Work type: Permanent
Categories: Health Safety Security Environment


As a key member of the department, you will lead an experienced team of Security and Emergency Response staff to coordinate first response to security, fire safety and first aid incidents with a collective effort from Auxiliary Police officers and operations staff. There are exciting opportunities to interface with internal stakeholders and external agencies to converge on a common outcome.

The scope of work includes:

- Daily Operations

  • Lead a team of staff as first responders and follow up on security, pass matters and emergency/first aid incidents.
  • Nurture and guide our staff in competencies training and mental well-being development
  • Manage the Security Service Provider in areas of deployment, administration, operations and service performance.
  • Keep abreast of legislations changes for conformance.

- Security Planning and Operations Technologies

  • Technology scanning and risk assessment
  • Security visioning for future Terminals
  • Budget and expenditures tracking
  • Project and schedule management

- Data Governance and Analysis

  • Ensure compliance to Personal Data Protection Act (PDPA) and PSA data security.
  • Leverage on technologies and data analytics as force multiplier to sustain security operations.

- Internal and External Stakeholders Engagement

  • Maintain close rapport with the Ministries, government agencies through drills and exercises monthly.
  • Raise security awareness among internal stakeholders.


  • Possess good written and verbal communication skills.
  • Analytically inclined and inquisitive minded.
  • Methodical; strong in project management and has an eye for detail.
  • A team player who can engage effectively across diverse groups and manage multiple internal and external stakeholders comfortably.
  • Independent and has good initiative; able to self-direct and stay composed in times of major incidents.


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