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You will lead both the End User computing and Enterprise Infra unit. End User computing unit will handle all the incidents and address all end user queries or tickets. Enterprise Infra unit will support the End user computing unit and manage 24x7 Enterprise Infrastructure team system management service to manage Windows servers, VMware, Azure, Active Directory and related AD services, Office 365, VPN, IT Operation Management, network (building network) and other related hardware. You will lead the team to support IT infrastructure projects to enhance PSA’s ICT Infrastructure. To automate process or make suggestion to the workflow to provide more proactive services and monitoring for all systems and endpoints. Provide dashboards to better manage the system. As part of your portfolio, you will work with other infrastructure teams and external IT service providers to troubleshoot IT related issues.

Requirements:-

• Possess a degree in Computing, Computer Science/Engineering or IT
• At least 10 years of IT infrastructure support
  • Experience in maintaining and managing
  • Microsoft technologies - Azure cloud services,Office365, Active Directory
    (ADFS, DHCP, CA, DNS, RMS), Exchange Service (O365), System Center
  • IT Operations Management
  • Hosting Platforms (MS Hyper-V, VMWare, Azure)
  • Remote Access Service
  • System Management
  • Unified Communications

• Network (Wireless/LAN), NAC, 802.1x services
  • Other Services (File, Print and Endpoint protection service)
• Possess strong analytical and troubleshooting skills
• Good interpersonal and communication skills
• Ability to work independently and a good team player
• Preferably with certification in Microsoft Certified: Azure Administrator Associate,
   Teams Administrator or more

Only shortlisted candidates will be notified.