The successful incumbent will be responsible for the overall management, maintenance, and optimization of PSA’s data center facilities and services. This role involves leading a team of data centre professionals, ensuring the reliability and availability of critical infrastructure, and implementing best practices to maximize operational efficiency.
Responsibilities:
1. Data Center Operations Management:
a. Oversee day-to-day operations of data center facilities, ensuring 24/7 uptime.
b. Monitor and maintain environmental systems, power distribution, and cooling infrastructure.
c. Manage equipment installation, maintenance, and decommissioning.
d. Implement and maintain strict security protocols for physical access and data protection.
2. Team Leadership:
a. Lead a team of technicians and engineers.
b. Set performance goals, conduct regular performance evaluations, and provide coaching and mentoring.
c. Foster a culture of collaboration, safety, and continuous improvement within the team.
3. Infrastructure Optimization:
a. Develop and execute strategies to optimize data center infrastructure, including space, power, and cooling.
b. Identify opportunities for energy efficiency improvements.
c. Manage capacity planning to accommodate future growth and technology upgrades.
4. Vendor and Budget Management:
a. Collaborate with vendors and contractors to ensure timely equipment procurement and service contracts.
b. Prepare and manage the data center budget, including cost tracking and forecasting.
c. Negotiate vendor agreements to obtain favorable terms and pricing.
5. Disaster Recovery and Business Continuity:
a. Develop and regularly test disaster recovery and business continuity plans.
b. Continue to improve backup and recovery solutions to safeguard critical data and applications.
6. Risk Management:
a. Identify potential risks to data center operations and implement mitigation strategies.
b. Establish and enforce safety protocols to protect personnel and equipment.
7. Fiber network infrastructure
a. Plan and manage Fiber network infrastructure and Structured cabling infrastructure capacity to meet current and future
Port developments.
8. SAN and Backup Operation
a. Manage common services, eg: SAN, and Backup Operations with a team of trained engineers.
Qualifications:
• Possess bachelor's degree in a relevant field
• At least 10 years of relevant experience in data center operations and system infrastructure support with significant number of years in managing roles.
• Strong technical knowledge of data center infrastructure, including servers, storage, networking, and HVAC systems.
• Excellent leadership and team management skills.
• Knowledge of industry standards, compliance requirements, and best practices.
• Possess budgeting and financial management experience.
• Strong problem-solving and decision-making abilities.