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We are the World's Port of Call. Our winning formula is our People.

In our continuing journey to build great teams, we are looking for passionate individuals driven by a strong sense of purpose. It is only with the determination and commitment of our People that we can serve our customers, lead our industry and contribute to our nation to create new possibilities.

Working Alongside, we can deliver extraordinary results together! Join #TeamPSA today!

Customer Service Assistant (Pass Centre)

Apply now Job no: 493512
Work type: Permanent
Categories: HSS SEA

You will provide counter service triage to port users and the general public, this includes processing new applications, renewals, replacements and amendments of the various types of passes issued by PSA, and collecting enforcement charges. In addition, you will handle administrative duties such as attending to applicants’ queries, document verifications, biometrics enrolment and issuance of smartchip pass for successful pass applicants.

• Possess 3 “O” level passes or NITEC qualifications
• Customer focused, service oriented and good interpersonal skills
• Good communications skills
• Proficient in MS Words, Excel and Powerpoint
• Meticulous, detailed and a good team player

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