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Job Purpose:

Support the department in the development of dashboards by gathering, validating and analysing data from various systems and sources. He/she will also assist in the planning and coordination of departmental activities, events and administrative projects to ensure smooth and efficient operations.

Key Responsibilities:

Data Analytics & Dashboard Development

• Familiarise and understand the department's systems, databases and reporting requirements.
• Gather, consolidate and validate data from multiple sources to ensure accuracy and completeness.
• Clean, organise and maintain datasets for reporting and analysis.
• Support the design, development and enhancement of dashboards and management reports using tools such as Power BI, Excel and Microsoft 365 applications.
• Create charts, visualisations and insights to support decision-making.
• Assist in documenting data definitions, reporting processes and dashboard user requirements.
• Work with stakeholders to identify reporting needs and recommend improvements to data collection and reporting processes.
• Monitor dashboard performance and support troubleshooting of data-related issues.

Event Support

• Provide administrative support for departmental projects and initiatives.
• Coordinate meetings, workshops and engagement events.
• Manage event registrations, attendance tracking and participant communications.
• Assist in procurement, raising requests and coordinating orders with vendors and internal stakeholders.
• Support venue booking, logistics arrangements, catering, materials preparation and event setup.
• Track project timelines, action items and follow-up activities.
• Maintain proper records, documentation and filing of project materials.

Administrative Support

• Provide administrative and operational support, including maintaining and updating systems and records.

Skills & Experience:

• Diploma or Degree in Business Analytics, Information Systems, Business Administration, Human Resource Management, Data Science or related disciplines.
• Proficient in Microsoft Excel, including data manipulation and reporting.
• Familiarity with Power BI would be advantageous.
• Comfortable working with large datasets and performing data validation.
• Strong analytical and problem-solving skills.
• Good organisational and project coordination abilities.
• Meticulous and detail-oriented.
• Able to manage multiple tasks and meet deadlines.
• Good communication and stakeholder management skills.
• Knowledge of Microsoft Power Automate, SharePoint or AI tools (e.g. Copilot) will be an advantage.

*Only shortlisted candidates will be notified.*